From the New England Journal of Medicine “Balancing ‘No Blame’ with Accountability in Patient Safety” by Robert M. Wachter, M.D. and Peter J. Pronovost, M.D., Ph.D.
“Most errors are committed by good, hardworking people trying to do the right thing. Therefore, the traditional focus on identifying who is at fault is a distraction. It is far more productive to identify error-prone situations and settings and to implement systems that prevent caregivers from committing errors, catch errors before they cause harm, or mitigate harm from errors that do reach patients.”
Read the article (pdf)
