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Case Studies

Plexus Institute was formed over 10 years ago to "foster…health…by helping people use concepts emerging from the new science of complexity.” We are about the applications of these concepts to the challenges our organizations and communities face so that health can be improved. These stories demonstrate how diverse groups, working with Plexus, have saved lives, saved dollars, and brought hope into their organizations.


Fighting MRSA by Engaging a Whole Medical Center Community
The Einstein Healthcare Network uses a Positive Deviance Improvement Approach to reduce MRSA infections and save nearly $2 million a year.


"Do What You Can, With What You Have, Where You Are;” MRSA Prevention in Pittsburgh Veterans Hospitals
After initial success with the Toyota Production System (TPS), VA Pittsburgh Healthcare System added a Positive Deviance Improvement Approach to spread the success beyond the initial units. With PD, the hospital-wide MRSA rate dropped 64%.


Organizational Change: Improved Pain Management and Better Rural Healthcare
Cabin Creek Health Systems (CCHS) provides primary care at four community health centers in Kanawha County in rural West Virginia. Cabin Creek used a Liberating Structures (LS) approach resulting in immediate and long-range results.


Collaborative Interventions Reduce Bloodstream Infections in an Outpatient Hemodialysis Center
A Positive Deviance Improvement Approach at the AtlantiCare Regional Medical Center Bruce A. Eidelson, MD, Dialysis Unit reduced bloodstream infections (BSIs) and network maps showed growing connectivity and information flow, with more people enacting new prevention ideas.


Fighting Infection: Making the Invisible Vibrantly Visible
Billings Clinic staff discovered "seriously playful" ways to see the continual interplay between humans and their invisible bacterial adversaries and new practices emerged leading to an 80% decline in MRSA infections.

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