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Plexus Institute works with organizations and communities in a variety of ways.

Adaptive Change: Plexus Institute works with organizations and teams to design, facilitate, and assess projects focused on cultural and behavioral change. We help build internal capacity to use innovative methodologies such as Positive Deviance and Design Research to engage everyone in finding new solutions to intractable problems. We often work with organizations that have introduced a bundle, checklist or set of critical new practices and need to deal with barriers to sustained implementation.

Research: Plexus Institute designs, leads and participates in research projects to explore new approaches to quality improvement, organizational change, and system development. We have experience incorporating a variety of qualitative and quantitative methods and using creative strategies to capture and document the stories that provide rich details to develop understanding.

Education and Training: Plexus Institute creates and implements learning programs and curriculum for leaders, community members, and others with an interest in how ideas about complex change and innovation apply to their work and challenges. We draw on our network of scientists and practitioners to identify the latest insights about key concepts from the framework of complexity science such as diffusion of innovation, taking ideas to scale, and self-organization. We pride ourselves on making powerful theory accessible and useful for immediate application.

Changing the Conversation: Our theory of action is that the key to creating the conditions for change is to engage everyone in new conversations – at all levels, in all roles, and in some cases from both inside and outside the organization. Plexus Institute creates high engagement, multi-stakeholder events for organizations and communities using liberating structures - easy-to-learn, adaptable methods for engagement that make it quick and simple for groups of people of any size to radically change how they interact and work together, and thus how they address issues, solve problems and develop opportunities.

If you'd like to learn more about these offerings, give Jeff Cohn, Plexus Institute President, a call at 888-466-4884 or email him at

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