Wednesday, November 18, 2015, 1-2 pm ET
How Do We Change the Culture Around Here?
Guests: Liz Rykert and Claire Mallette
Changing the culture of an organization requires time, energy and patience. The existing culture has a life of its own that may resist change. But especially in healthcare, existing practices and lack of communication can put patients at risk for infections, falls, extended hospital stays, even death/ So a better-functioning work environment is very much forth the time and attention. .
Liz and Claire will talk about their own experience with change initiatives in a complex environment, with a special emphasis on the critical early stages of the initiative. The conversation will focus on both healthcare and academic settings, specifically a School of Nursing. Please join in with your own questions and experiences.
Liz Rykert, BSW, is president of Meta Strategies, a company she founded in 1997. It is a Toronto-based strategy group working in complex organizational change and digital technology. The consulting and technological services delivered, in combination or apart, include: change work including innovation, large system transformation, coaching and facilitation; web work including strategy, online community, website design and programming; and network strategy, development, visualization and analysis.
Liz is also an associate with Ignite Consulting Services at University Health Network. She is an active practitioner of high-energy engagement methods such as Liberating Structures. She practices Developmental Evaluation on the often uncertain and emergent projects she works on to carefully track and monitor progress and impact. Liz is a graduate from Ryerson’s Social Work program. Liz works with health and academic systems with a focus on culture change and human interaction as part of large systems change to improve patient safety and workplace culture.
Liz has recently co-founded Shape My City, a network for city builders and anyone who wants to make the city a better place. Liz is a student of complexity science and a big believer in the power of networks. She has a knack for uncovering new ideas and bringing them to life. @lizrykert
Claire Mallette, RN, PhD, is an associate professor at the School of Nursing at York University. She earned a Bachelor of Science in Nursing degree from McGill University, and both her Masters of Science and Doctor of Philosophy in Nursing from the University of Toronto.
She has expertise in administration, nursing education, and leadership. Her interests include organizational behavior focusing on the psychological contract, fostering employment relationships, bullying in the workplace, innovation in educational methodologies, issues of retention and recruitment, and environmental complexity. She is a researcher, has published widely and presented at academic conferences provincially, nationally and internationally.
Her career is diverse with roles in academia, administration, research and clinical practice in the provinces of Quebec, Alberta and Ontario. She has held leadership roles in Ontario such as the Director of the School of Nursing, York University, Director of Nursing Education at University Health Network Hospital and the Chief Nursing Officer and Director of Professional Practice at the Workplace Safety and Insurance Board of Ontario. In her academic career, she has taught graduate and undergraduate nursing students in college and hospital programs in Quebec, Alberta and Ontario.