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Healthcare PlexusCall: Engaging Families and Communities to Co-Create Innovations in Healthcare
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When: Wednesday, November 19, 2014
1-2pm ET

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Healthcare PlexusCall
Wednesday, November 19, 2014, 1:00 pm ET/10:00 am PT
Engaging Families and Communities to Co-Create Innovations in Healthcare

Guests: Bill Doherty and Bill Adams

MP3 File


Engaging Families and Communities (slides - pdf)

Health care transformation has begun to identify the need to create solutions with community members, not for them. There is increased recognition that the traditional professional expert and provider/consumer models are inadequate for solving many of the problems confronting us. This session will focus on the emerging role of the "citizen professional” who works alongside other citizens to co-create new ways to address health care challenges. You will learn about a field-tested process called Citizen Health Care for constructing non-hierarchical working groups of professionals and other citizens. Using a number of examples, including a new initiative called Baby Boomers for Balanced Health Care, you will hear how professional and citizen perspectives and energies can create innovations in health care.


William J. Doherty, Ph.D. is Director of the Citizen Professional Center at the University of Minnesota where he is Professor of Family Social Science and Adjunct Professor of Family Medicine and Community Health. In addition to his work in medical family therapy, he has developed Citizen Health Care, which uses community organizing strategies to build democratic engagement of individuals, families, and communities in co-creating innovations in health care. He has 35 years of experience working in health care as a teacher, family therapist, consultant to primary care physicians, and community organizer. His most recent book, with Susan McDaniel and Jeri Hepworth, is Medical Family Therapy and Integrated Care(second edition). Publications and project descriptions for Citizen Health Care can be found at Contact Bill at


Bill Adams has worked in health care administration and has been involved in health care policy issues since the 1980s. Bill has been an active patient voice on the Institute for Clinical Systems Improvement (ICSI) Patient Advisory Council and other ICSI initiatives including RARE (Reducing Avoidable Readmissions Effectively), Affordability and Building Healthy Communities. He is active in his local community, helping to lead community conversations on creating a rural health care model that works. He serves on the PartnerSHIP for Health Community Leadership Team, a collaboration to reduce costs and improve health through strategies that support sustainable changes. Bill is also part of Baby Boomers for Balanced Health Care, a citizen’s group concerned about out of control health care spending, with a focus to change the cultural belief that more health care is better health care:

Bill Doherty and Bill Adams will join the call to share how facilitated citizen groups are working to address local problems and to change social norms—and the processes they are using. Please bring your voice and your experience to this important conversation.

Joelle Everett



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