9/4/2014 to 9/5/2014
September 4-5, 2014
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reorganize care around our patients, and services around our customers,
there are fundamental differences to be bridged. But when we build
these bridges with shared goals, shared knowledge, mutual respect, and
problem solving communication, we unleash new insights and energy for
Join us for the RCRC Roundtable 2014 in Billings Montana on September 4-5. Hosted
by the innovative Billings Clinic, this Roundtable gives us a unique
opportunity to learn from a live change initiative that has garnered
support from the frontline to the CEO. We invite you to share
your hopes, plans, questions and milestones for using relational
coordination to bridge differences and create positive organizational
We've invited a few experts in complexity science, relational coordination and organizational change to share their insights:
Lamberson (Kellogg School of Management, Northwestern University) "How
Differences Make A Difference - Insights from Networks and Complexity
- Edgar Schein (MIT Sloan School of Management, by video) "What We Are Learning About Relational Coordination Interventions"
- Marjorie Godfrey (The Dartmouth Institute) "Scaling Up Relational Coordination Through Coaching and Leadership Development"
Suchman (Relationship Centered Health Care, University of Rochester
Medical School) "Reflections on the Journey - and Next Steps"
Meet up at the elegant and comfortable Northern Hotel for a
welcoming lunch September 4 - then off to explore the natural beauty of
Billings and the nearby Beartooth Mountains and Yellowstone River. We
gather in the evening for a welcoming reception with a keynote to
launch the Roundtable.
We'll use tools from complexity science and RC throughout the two days
to bridge our own differences and learn from each other - RC Mapping,
Improvisation, Fish Bowl, Shift and Share, Go and See - Go and Help.
from Billings Clinic, Dartmouth Hitchcock, Blue Shield California, Bon
Secour, Group Health, Kaiser Permanente Northwest and Varde
Municipality Denmark are invited to stay through midday September 6 for
the second in-person meeting of the Learning Network