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Healthcare PlexusCall - Technology Supports Lifestyle Changes
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When: Wednesday, March 20, 2013
1-2pm eastern

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Healthcare PlexusCall
Wednesday, March 20, 2013, 1 – 2 pm ET
Topic: Technology Supports Lifestyle Changes
Guests: Kenneth Thompson, Neal Kaufman, Art Ulene, Grey Warner

MP3 File


Combined presentation (pptx) 

We appreciate our healthcare providers—and when it comes to making the behavioral changes that are needed to manage chronic illness, we are the ones who must do the hard work of change. Today, technology is offering help, sometimes in the form of small, wearable monitors that let individuals easily track vital numbers. Our March guests saw areas where individuals might benefit from ongoing feedback and support, and developed software technologies that offer support from the convenience of personal computers.

Please bring your own experience and your questions, and join the conversation.

Kenneth S. Thompson, MD, is a public service psychiatrist and Clinical Associate Professor of Psychiatry and Public Health at the University of Pittsburgh. He has focused his career on improving psychiatric services and community/population health to achieve health equity. He is Chief Medical Officer for Recovery Innovations, an international non-profit behavioral health services provider. He has helped redesign current electronic health record technology and processes to allow individuals to create their own records, shifting the focus of ownership of the construction of the record from the provider of services to the persons seeking them. The resulting Recovery Journey software encourages patients to develop their own goals for recovery, and includes a portal for input, consultation and coaching from providers and peer support.

From 2007 to 2010 he served as the Medical Director of the Center for Mental Health Services in the Substance Abuse and Mental Health Services Administration in the US Department of Health and Human Services, where he provided expert psychiatric consultation to public policy formation and implementation.

Ken is a co-founder and the Chief Medical Officer of the Pennsylvania Psychiatric Leadership Council and a leader in the American Association of Community Psychiatrists. He is consultant psychiatrist at the Squirrel Hill Health Center (an FQHC), the Latterman Family Health Center, Duquesne University and the Center for Aviation Medicine. He is a Physician Advocate Fellow of the Soros Foundation/Columbia University Institute of Medicine as a Profession. He speaks and consults internationally on the transformation of psychiatry and health care services.

Neal Kaufman, MD, MPH, is CEO of DPS Health, an innovative software development company founded in 2004 and based in Los Angeles, California. He is an adjunct Professor of Pediatrics & Public Health, UCLA. He founded DPS Health to create technology solutions that enable clinicians to help their patients adopt and sustain behaviors that help them lose weight and keep it off. DPS Health does this by creating, implementing, evaluating and commercializing self-management support interventions which are technology-enabled and clinically-linked.

As an academic practicing physician and public health professor for 27 years, he not only provided care to vulnerable populations, he also had responsibility to plan, implement, evaluate and evolve health and social services approaches at the individual, family, clinic, community and governmental level. This experience, coupled with his activities regarding provider and patient education, has given him the capacity to create effective clinically-linked programs that are based on how master clinicians provide care, can be linked into community resources and supports, and are enabled by sophisticated information technology support.

Dr. Kaufman received his Bachelor of Arts from Northwestern University, his Medical Degree from the Chicago Medical School, his Masters in Public Health from UCLA and his pediatric training at Children’s Hospital Los Angeles.

Art Ulene, MD, is a Board-certified Obstetrician/Gynecologist who, since 1975, has spearheaded the use of media and technology to promote public health. He appeared regularly on NBC's "TODAY Show" for 23 years, retiring in 1998. During his active career, Ulene led several nationwide health campaigns in collaboration with the American Medical Association and authored more than 50 health-related books and home video/audio programs for lay audiences. In 2006 he received the Lifetime Achievement Award from the National Association of Medical Communicators. In 2010, Ulene gave up retirement to develop web-based programs designed to promote healthier behaviors. He is the co-founder and Chief Creative Officer of, a web-based weight loss and fitness program.

Ulene served on the full-time faculty at the University of Southern California School of Medicine from 1970 to 1975, and on the clinical faculty for 15 years thereafter. Currently, he serves on the Board of Councilors for the USC Davis School of Gerontology, the Board of Councilors for the USC School of Pharmacy, and the Advisory Board for the School of Community and Global Health at Claremont Graduate University.

Ulene lives in Los Angeles, California, and Park City, Utah, with his wife of 52 years, Priscilla. They share three children, six grandchildren and a love of adventure travel. He is an advanced skier, an avid motorcyclist, and a cautious mountain climber. In 2011, he celebrated his 75th birthday at the 19,341’ summit of Mt. Kilimanjaro.

Grey F. Warner, MS. After earning his Bachelor's Degree in Organic Chemistry from Vanderbilt University, and Master of Science Degrees in Medicinal Chemistry and Industrial Administration, both from Purdue University, Grey joined the pharmaceutical company, Merck, in 1978 as a Professional Sales Representative in the North Central region of the United States. He spent his entire working career at Merck, retiring in December, 2010. Since retiring from Merck, Grey has been working with his old friend and colleague, Art Ulene, to use web-facilitated approaches to fight the epidemic of obesity that exists in this country. Their program and its website,, are used by participants to modify their lifestyles in simple easy steps to achieve significant and sustainable weight loss.

Among his many roles at Merck, Grey was President of the Latin America Region for 13 years. In this role, he made use of many self-organizing approaches to work informed by Complexity Science. With these techniques, he was able to assist the thousands of people in his organization in dramatically changing the culture of the entire region as well as the fundamental approach used in engaging customers. This resulted in superior engagement of all employees, producing oustanding market share and operating performance.

Grey lives with his wife, Lisa, and youngest daughter in Southeastern Pennsylvania. He has a great love for the outdoors and has most recently become a novice beekeeper.


Looking forward to hearing your voice on March 20—

Joelle Everett and Jeff Cohn


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