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Health Quality Learning Group monthly call - Supporting Innovation in Hospitals
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When: Third Wednesday of every month
10:00 AM
Where: 218-844-0840, 493732#

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Supporting Innovation In Hospitals with Maureen Angel

MP3 File

Hospitals find themselves under continuing pressure to increase patient safety, reduce costs, and improve the overall quality of patient care. Many people have good ideas, but how many of these ideas become common practice?

Maureen (Molly) Angel is Project Manager, Quality, for Providence Health and Services. Since coming to Providence in 2007, she has provided primary project management for forty clinical improvement projects through Accelerating Clinical Improvement (ACT). The ACT initiative provides funding and project support for projects submitted by clinicians from within the Providence system, These projects have included CAUTI reduction, Antimicrobial Stewardship, eICU outreach, sepsis mortality reduction, ICU delirium, and reduction in readmission for CHF patients across our system of 29 acute care hospitals working with multidisciplinary clinical teams.

Her background includes physician practice management, clinical research grant administration, clinical service line administration and lean trained quality improvement project management in academic medical centers, community hospitals and multifacility integrated delivery systems. She has provided administrative direction for ICU, Surgical Services, Respiratory Therapy, Sleep Center, Cardiovascular Cath Lab, Cardiac Rehab and Pharmacy departments and services, with responsibilities including program planning, budget, new business services and management training.

She holds a B.S.B.A. in Finance from Miami University and an M.B.A. in International Business from Xavier University. To support knowledge transfer for the ACT projects, her additional training includes use of Liberating Structures, Contextualist approach and knowledge transfer packet creation. She provides training for these techniques to the Operational Excellence and project management teams in Providence. Additionally, she has managed an AHRQ ACTION II grant for a novel approach to the reduction of MRSA using Positive Deviance in a Providence hospital in Missoula, MT.

You can contact Molly at

We’re interested in hearing about other approaches and models hospitals are using to encourage and support innovation. We’d love to have you post a short description on Plexus’ Health Quality Forum page. If you haven’t previously registered on the Health Quality page, you will need to sign in—an easy process.

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