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Health Quality Learning Group monthly call - Social Networks in Healthcare
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3/16/2011
When: 3rd Wednesday of the month
10-11am eastern
Where: 218-844-0840, 493732#
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Health Quality Learning Group monthly call

The monthly calls support a Learning Network of people who want to explore new ideas, approaches and methodologies to address quality issues in service delivery, and improve the experience of patients and their families.

March 16, 2011 - 10-11am eastern
Social Networks in Healthcare with Liz Rykert and Chris Black

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In healthcare, as in all of life, we live in an intricate network of relationships. Recent research is revealing that these networks can be a powerful force for influence and change. Liz and Chris will share key concepts about social networks, and how they are using these concepts, and social network mapping and analysis, in their work with Canadian hospitals.

Liz Rykert began her career as a social worker. Currently she is a positive deviance coach supporting the University Health Network and four other health systems including Bridgepoint. The purpose of the work is to reduce the spread of hospital acquired infections and address other areas of patient safety. Liz a member of the team for the Canadian research project on PD and is the lead coach for the Safer Health Now! Collaborative: New Approaches to Controlling Superbugs. Ms. Rykert founded her own business, Meta Strategies, in 1997. She also works part-time at the Ontario Agency for Health Protection and Promotion as a Senior Advisor on the Infectious Diseases Protection and Control Team. Her work combines social process with technology for real change.

Chris Black has over 15 years’ experience consulting with dozens of not-for profit organizations. Initially focussed on technology and Internet, helping groups achieve their online ambitions, Chris has shifted to Social Network Analysis. Partneringwith June Holley, Chris has worked nationally and internationally, consulting with hospitals struggling with superbugs, scientists concerned with bio diversity and pharmaceutical sales forces. Chris co-developed an online survey tool that is used to gather data for network mapping and analysis. Chris received a BFA from Concordia University.



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