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Positive Deviance (PD) and MRSA
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Healthcare and Complexity

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Nursing and Complexity

Organizations, Leadership and Complexity
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Positive Deviance (PD)

Positive Deviance (PD) and MRSA




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News & Events

Organizations, Leadership and Complexity


More We Than Me-How the Fight Against MRSA Led to a New Way of Collaborating at Albert Einstein Medical Center

News Item

Hundreds of people at the Albert Einstein Medical Center in Philadelphia have joined SMASH, the organization-wide effort to fight Methicillin Resistant Staphylococcus Aureus (MRSA). Using Positive Deviance, an innovative social change process, a broad cross section of employees have worked together to forge new solutions, new relationships and some very encouraging results in declining infection rates. .
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JAMA Reports More Deadly MRSA Infections: Prevention Research Shows Promising Results

News Item

The October 17, 2007 issue of JAMA includes a report from the Centers for Disease Control and Prevention that shows US rates of Methicillin-resistant Staphylococcus aureus (MRSA) infections in healthcare settings are much higher then previously estimated. According to the article, almost 19,000 deaths are associated with invasive MRSA infections.
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Thursday Complexity Post - A Pox on Parties?

News Item

Have you ever been to a chickenpox party? Some adults think deliberately exposing young children to common childhood diseases helps build stronger immune systems and is safer than giving them vaccines.
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"Do What You Can, With What You Have, Where You Are" - A Quest to Eliminate MRSA

News Item

This story is about the use of Positive Deviance played in efforts by the staff the VA hospital in Pittsburgh to eliminate MRSA transmissions. MRSA is a virulent pathogen that cannot be killed by most commonly used antibiotics. Many authorities recognize tht the fight against MRSA is more of a behavioral and cultural challenge than it is a technical and medical problem.
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Thursday Complexity Post - Gowns, Gloves and Culture Change

News Item

The VA Pittsburgh Healthcare System (VAPHS) has reduced hospital infections and saved money in the process, a New York Times story reports today.
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Gowns, Gloves and Culture Change Help Battle Dangerous Pathogens

News Item

The Veterans Health Administration Pittsburgh Health System (VAPHS) has reduced hospital infections and saved money in the process, a New York Times story reports today. The story, by Kevin Sack, reports that the infections of MRSA, methicillin resistant Staphylococcus aureus, one of the most virulent drug resistant pathogens, has plunged 78 percent in the facility's 40-bed surgical unit since 2001. The story also quotes Dr. Rajiv Jain, the hospital's chief of staff, as saying that the infection control program costs about $500,000 a year, and the reduction in the number of infected patients has produced a net saving of nearly $900,000.
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When the Task is Accomplished, Can We Say We Did It Ourselves? A Quest to Eliminate MRSA at the Veterans Administrations' Hospitals in Pittsburgh

News Item

This story is about the quest at the VA Pittsburgh Healthcare System (VAPHS) to eliminate the transmission of deadly healthcare associated infections, specifically Methicillin-Resistant Staphylococcus Aureus or MRSA. Using the social and behavioral change process Positive Deviance, the facility was able to engage the innovativeness and energy of hundreds of hospital staff members to uncover and create practices to prevent transmission of MRSA and to spread these practices to their colleagues.
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Positive Deviance, Culture Change & Success Against MRSA

News Item

VA Pittsburgh Healthcare System (VAPHS) is making notable progress in reducing the transmission of deadly healthcare associated infections, specifically Methicillin-Resistant Staphylococcus Aureus or MRSA. Using the social and behavioral change process Positive Deviance, the facility has engaged the innovativeness and energy of hundreds of hospital staff members and patients to uncover and create practices to prevent transmission of MRSA and to spread these practices to their colleagues.
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Thursday Complexity Post - Brain Architecture Supports Subjective Experience

News Item

How does the infinitely complex system of interacting networks with 100 billion neurons and 60 trillion synapses in the human brain allow us to think, feel, remember and develop social emotions and moral perspectives?
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emerging, Winter, 2006 Edition - The MRSA Issue

News Item

Every year, two million patients acquire infections while being treated in US hospitals, and a growing number of the infection-causing microbes are resistant to antibiotics. In this special issue read about MRSA, the cause of 126,000 hospitalizations and thousands of deaths every year, and what a pioneering group of hospitals is doing, using the social change process Positive Deviance, to prevent the spread of MRSA.
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Thursday Complexity Post - Avoid Infectious Fashion

News Item

Decorated designer scrubs maybe in vogue among health care fashionistas, but infection control experts say no hospital garb should be worn outside of work.
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Thursday Complexity Post - Positive Deviance Aids Battle Against Microbes

News Item

Jerry Sternin explained the concept of Positive Deviance to audiences at the Said Business School in Oxford, England, recently, and his message may have had special resonance with people who worry about burgeoning infections rates in British hospitals.
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Plexus Institute, with support of a Robert Wood Johnson Foundation grant, is working to fight deadly antibiotic resistant infections in healthcare facilities

News Item

Plexus Institute has received a grant from the Robert Wood Johnson Foundation to support a new initiative to save lives and protect patients by preventing Methicillin-Resistant Staphylococcus Aureus (MRSA) infections in healthcare facilities. Hospital-associated infections have been a problem in the United States for over 30 years. According to the CDC, in hospitals alone, hospital-associated infections account for an estimated 2 million infections, 90,000 deaths and $4.5 billion in excess healthcare costs annually. Many of those infections are resistant to antibiotics; MRSA is the most common cause of these infections. Plexus now a nationwide network of partner hospitals working on an initiative to use positive deviance, a behavioral change process, to halt the spread of MRSA infections.
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Thursday Complexity Post - Positive Deviants

News Item

How do you bridge the gap between what is and what could be? Jerry Sternin, who pioneered social applications of Positive Deviance, describes some creative pathways to that bridge in "Your Company's Secret Change Agent," a Harvard Busiess Review article he wrote with consultant and author Richard Tanner Pascale. Are some people in the organization doing things differently and better? Learn from them. When managers try to impose change designed by outside experts, they are apt to face resistance and rejection. When indigenous successes of "positive deviants" are brought into the mainstream, helpful changes are enthusiastically embraced.
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emerging, August, September, October 2004 Edition

News Item

This issue of emerging explores ipositive deviance, a new approach to social and behavioral change pioneered by Jerry and Monique Sternin. The process was created by the Sternins in their work in developing countries on such intractable issues as childhood malnutrtion in Vietnam, neonatal mortablity in the mountainous regions of Pakistan, and female genital cutting in Egypt. The issue also includes reviews of two books, Weaving Complexity and Business and The Wisdom of Crowds.
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Featured Theme

Organizations, Leadership and Complexity

Organizations can be viewed as complex systems and leadership as a very complex process. Such a perspective is very different than mainstream views, which hold that organizations are machine-like and predictable and that the role of leaders is essentially to set direction and insure compliance with plans. In this domain of the website are found extensive resources provided by complexity scientists, organizational theorists and leaders on a complexity science perspective on leadership and organizational dynamics. These resources include research findings, key books and articles, and stories about complexity-informed management practice.

Resource List

Organizations, Leadership and Complexity

  1. Patching: Restitching Business Portfolios in Dynamic Markets.

  2. PlexusCalls: Appreciative Inquiry.

  3. PlexusCalls: Complexity and Organizational Leadership.

  4. PlexusCalls: Conversations.

  5. PlexusCalls: Corporate Team Learning.

  6. PlexusCalls: Habitat for Humanity Egypt.

  7. PlexusCalls: How Complexity Principles Align With Management.

  8. PlexusCalls: Leadership and Communication.

  9. PlexusCalls: Stories, Meaning and Software.

  10. PlexusCalls: The Starfish and the Spider.

  11. Robust Adaptive Strategies.

  12. Strategic Leadership: A View from Quantum and Chaos Theories.

  13. Strategic Management: The Challenge of Complexity.

  14. Strategy as Simple Rules.

  15. Strategy under Complexity: Fostering Generative Relationships.

  16. Surfing the Edge of Chaos: The Laws of Nature and the New Laws of Business.

  17. Swarm Intelligence.

  18. The Center for Self-Organizing Leadership.

  19. The Complexity and Management Centre.

  20. PlexusCalls: Another Way of Thinking About Complexity in Human Organizations and Reframing the Role of Leaders..

  21. The Top 20 Liberating Structures-Join the December 14, 2007 PlexusCall to Learn How and WhyThey Work.

  22. More We Than Me: How the Fight Against MRSA Led to a New Way of Collaborating at Albert Einstein Medical Center.

  23. Trust is the Lubricant of Organizational Life.

  24. "Which Nursing Home Would You Put Your Mother In?".

  25. Do What You Can, With What You Have, Where You Are: A Quest to Eliminate MRSA at the VA Pittsburgh Healthcare System.

  26. The Power of Positive Deviance.

  27. Bridge Under Water: The Dilemma of the Chinese Petition System.

  28. Edgeware: Lessons From Complexity Science for Health Care Leaders.

  29. Managing Health Care Organizations: Where Professionalism Meets Complexity Science.

  30. Complexity Science and Health Care Management.

  31. Health Care Organizations as Complex Adaptive Systems.

  32. The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools and Societies.

  33. Edgeplace.

  34. A Complex Adaptive Systems Model of Organizational Change.

  35. A Complexity Perspective on Researching Organizations.

  36. A Complexity Science Primer.

  37. An Introduction to Complex Responsive Process: Theory and Implications for Organizational Change Initiatives.

  38. Birth of the Chaordic Age.

  39. Building Smart Communities through Network Weaving.

  40. Changing Conversations in Organizations: A complexity approach to change.

  41. Chaos and Complexity: Frontiers of Organization Science.

  42. Chaos and Nonequilibrium: The Flip Side of Strategic Processes.

  43. Chaos, Catastrophe, and Human Affairs: Applications of Nonlinear Dynamics to Work, Organizations, and Social Evolution.

  44. Competing on the Edge: Strategy As Structured Chaos.

  45. Complex Responsive Processes in Organizations: Learning and Knowledge Creation.

  46. Complexity and Management: Fad or Radical Challenge To Systems Thinking.

  47. Complexity and Group Processes: A Radically Social Understanding of Individuals.

  48. Complexity and the Experience of Leading Organizations.

  49. Complexity as a Management Tool.

  50. Conditions for Self-Organizing in Human Systems.

  51. Coping with Chaos: Seven Simple Tools.

  52. The Evolution of Cooperation.

  53. Diversity as a Management Strategy: A View Through the Lenses of Chaos and Quantum Theories.

  54. The Front Lines (column), various short pieces.

  55. Emergence: A Journal of Complexity Issues in Organizations and Management.

  56. The New Pioneers: The Men and Women Who Are Transforming The Workplace and Marketplace.

  57. Experiencing Emergence in Organizations: Local interaction and the emergence of global pattern.

  58. The Paradox Of Control In Organizations.

  59. Facilitating Organization Change: Lessons From Complexity Science.

  60. From Life Cycle to Ecocycle: A New Perspective on the Growth, Maturity, Destruction, and Renewal of Complex Systems.

  61. The Soul at Work.

  62. From the Science of Complexity To Leading In Uncertain Times.

  63. The Trillion-Dollar Vision of Dee Hock.

  64. Getting to Maybe: How the World is Changed.

  65. The Unshackled Organization: Facing the Challenge of Unpredictability Through Spontaneous Reorganization.

  66. TQM, Chaos and Complexity.

  67. Uncertainty and Surprise.

  68. Human Systems Dynamics Institute.

  69. What a Mess! Participation as a Simple Managerial Rule to "Complexify" Organization.

  70. Images of Organization.

  71. When the Task is Accomplished, Can We Say We Did It Ourselves? A Quest to Eliminate MRSA at the Veterans Health Administration's Hopsitals in Pittsburgh.

  72. Leadership and the New Science: Discovering Order in a Chaotic World.

  73. Managing the Unknowable: Strategic Boundaries Between Order and Chaos in Organizations.

  74. Merging, De-merging, and Emerging at Deaconess Billings Clinic.

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