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The Complexity Matters blog features the Thursday Complexity Post as well as other complexity inspired news items.

 

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Tiny Teams Move Mighty Masses

Posted By Prucia Buscell, Friday, March 25, 2016

Ants Are Model for Tiny Powerful Robots

“Karl Marx was right, socialism works, it’s just that he had the wrong species.” E.O. Wilson

Researchers have developed a team of robot that can apply tiny amounts of force in concert to move objects thousands of times their own weight.  

The team members are six microrobots weighing a mere 3.5 ounces together, and they can pull car that weighs more two tons.  The microrobots, modeled after ants, are so tiny their pieces had to be put together with tweezers. The car is the one that researcher David Christensen uses to commute to the Biomimetics and Dexterous Manipulation Laboratory on the Stanford University campus. Christensen told The New York Times the microrobots’ feat would be the equivalent of six humans moving a weight equal to that of the Eiffel Tower and three Statues of Liberty.

The researchers studied the dynamics of teamwork among ants, the creatures Pulitzer Prize winning biological scientist E. O. Wilson has identified as second only to humans in their social organization despite being individually only one millionth of the size of a human. If ants in a group use three of their six legs simultaneously, the researchers and Wilson observed, their individual force is greatly magnified. Scientists have also found that despite ants’ light weight, the architecture of their necks gives them exceptional individual strength.

In addition to studying group strength, the researchers examined how lessons from the sticky feet of gecko lizards could enable microrobots that can mimic bats and climb vertical surfaces.  Demonstrating how one of the microrobots could carry more than one kilogram vertically up a glass surface. Christensen and colleagues said that would be like a human carrying an elephant up the side of a skyscraper. 

Christensen and Srinivasan Suresh, both graduate students, along with researcher Katie Hahm and mechanical engineering professor  Mark Cutkosky are authors of the paper “Let’s All Pull Together: Principles for Sharing Large Loads in Microrobot Teams,”  which is to be presented in May at the International Conference on Robotics and Automation in Stockholm.

The microrobots could be used in factories, at construction sites and could have military applications.

“Just what makes that little old ant think he'll move that rubber tree plant
Anyone knows an ant, can't move a rubber tree plant………

….Oops there goes another rubber tree plant.”

From the Frank Sinatra song “High Hopes”  with music written by Jimmy Van Heusen and lyrics by Sammy Cahn.

 

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Webs of Relationships Aid Troubled Teens

Posted By Prucia Buscell, Monday, March 14, 2016

 Kids Helped for 10 Years By a Committed Group 

Volunteers who believe relationships are the most important of life’s navigational aids are weaving networks of support around impoverished teenagers who face such obstacles as homelessness, hunger, family breakdown, physical and mental illness, bad grades and a dim view of the future.

An organization called Thread has been seeking out troubled students at three Baltimore public high schools and connecting them with teams of five to eight volunteers who commit to helping their students in any way necessary, being available 24 hours a day, 365 days a year, and sticking with them for 10 years.   So far, the students and their mentors have achieved extraordinary results. And the students didn’t look promising in the beginning. Thread sought kids in the bottom quarter of the academic class, kids who were chronically late, absent, in trouble and in danger of failing or dropping out.   

Thread’s work is described in a Baltimore Sun story by Erica L. Green and a New York Times “Fixes” column by David Bornstein.

The organization was started 12 years ago by Sarah Hemminger, who was then studying biomedical engineering at Johns Hopkins Medical School, and her husband, Ryan. She knew how poverty and other adversities could derail young lives. Her husband had plunged into teen-aged despair and academic disaster after a family tragedy and been rescued by a group of teachers who showered him with carefully structured care and guidance. Hemminger believed she could relate to struggling students and she recruited fellow Johns Hopkins students to volunteer. Thread is a nonprofit, supported by grants and donation. It now has 800 volunteers, 175 collaborators who provide expertise and resources, and it serves 225 students and alumni.  .

The idea, Hemminger explained in interviews, is to provide unconditional support and do whatever it takes to help teens develop into adults who can manage fulfilling lives.  That support might mean wake up calls, rides to school, food, clothing, homework help, SAT preparation, child care, legal help, and  assistance with applications for jobs and college. One volunteer might drive the youngster to school, another might pick him up, another might be there to hang out and talk about life. Volunteers take students to restaurants, movies and camping trips and  sometimes provide homes for them.  Students have to agree to join the program, and  their guardians have to agree as well.

“We tell the kids ‘Once you’re in you can’t get out. This is serious, It’s not something you can undo. You’re going to want to undo this, but once it’s happened, it’s happened,’”  Hemminger told The Times.  One of the Thread graduates interviewed by The Times graduated from high school and at 23 is a junior at Towson University. When he enrolled as a ninth grader in 2007, his crack-addicted mother had abandoned him, his father had just gotten out of jail, and he was in the bottom 10 percent of his class. He and his father were homeless for long periods, and for a while he lived in an abandoned house with no heat or running water. He was initially attracted to the program by an offer of free pizza. But the  volunteers were serious and persistent, urging him to get up, go to school, do his work and remember his  hopes and goals. Over the last nine years, his lives and theirs have become entwined, “People outside my race, age range and blood family have become the people closest to me,” he said.

Two powerful innovations by Thread, according to Robert Balfanz, a  leading researcher at the Johns Hopkins School of education, are staying with the kids over time to get them into adulthood,  and having a group of people for each student, so the commitment never becomes overwhelming for one person.   

Abell Foundation President Robert Embry Jr., who has provided support and guidance to Thread, says the organization has “shattered preconceptions” by its successful work with teenagers. A lot of experts, he said, think interventions are useless unless they take place in infancy or early childhood.    

According to the Thread website, 92 percent of students who have been with Thread for five years have graduated from high school and 90 percent have been accepted in college; 80 percent of alumni have completed a four or two year degree or certificate program. Read more stories about Thread here.  

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To Undertand Health Problems, Study Those Who Don't Have Them

Posted By Prucia Buscell, Thursday, March 10, 2016

Insights on Autism from Those Who Don’t Have It

 

Child prodigies—youngsters not yet in their teens who can perform in a demanding field at an adult professional level—are very rare.  There’s Mozart, the physicist Enrico Fermi, Tristan Pang, who started doing high school math at age two, and a few others.  

Prodigies aren’t to be confused with savants, people capable of extraordinary feats in calculation, math, music or art, who often also have autism spectrum disorder or other profound mental disabilities.  Prodigies don’t usually have autism or the social and communication challenges often associated with autism.  But some characteristics overlap, and scientists think studies of prodigies may yield greater understanding of some of the mysteries of autism.

In a New York Times article Joanne Ruthsatz, an assistant professor of psychology at Ohio State University and Kimberly Stephens explain that prodigies and the autistic share a nearly insatiable passion for their area of interest. They also tend to have exceptional working memories and the ability to recall and recite lists thing they have been exposed to in their environments. The authors note autism researcher Simon Baron-Cohen and colleagues say an excellent eye for detail is a “universal feature of the autistic brain.”  And Stephens and Dr. Ruthsatz, who wrote the book The Prodigy’s Cousin: The Family Link Between Autism and Extraordinary Talent,  report that Dr. Ruthsatz found that trait dominant in her 2012 study of prodigies. Dr. Ruthsatz also found that half of the prodigies she studied had a close relative with autism and three prodigies were diagnosed in early childhood with autism they seem to have outgrown.

In a 2015 study published in Hunan Heredity,  Dr. Ruthsatz and colleagues examined DNA of prodigies and their families  and found that both prodigies and their autistic relatives  had a genetic mutation or mutations on Chromosome 1 that their neurotypical relatives did not have.  The sample size was small –five extended prodigy families—but the authors say the results are statistically significant.  The authors say the research suggests prodigies may be children who were at risk for autism but didn’t get it.

Scientists have discovered the existence of resilience genes that seem to protect people high risk for certain diseases from getting the disease. These protective mutations have been found in studies of  people with HIV, heat disease and Type 2 diabetes. Similar research is also being done on early onset Alzheimer’s.     

The National Institute of Mental Health has started the Research Domain Criteria initiative, an effort that focuses on  integrating data from  genetics, cognitive science, behavioral studies and other sources to build a new framework  for brain disorders. The ultimate goal is better diagnosis and treatment of autism in all its many manifestations and other cognitive, behavioral and neurological conditions. 

 

Leading Organizations to Health- Register Now!


Dear Plexus Friends and Associates,

In a time when healthcare is facing such extraordinary change from every possible direction, you know the tremendous value a complexity perspective brings to leaders of organizational change. By reminding them of the self-organizing nature of human interaction it helps them let go of unrealistic and counterproductive expectations of control and turn instead to curiosity and experimentation. It fosters mindfulness of here-and-now of interpersonal process -- how patterns of thinking and patterns of interacting are being created in each moment and what actions might lead to the emergence of new patterns. And it calls attention to the constraints that might be operative, shaping the possibility space for what kinds of self-organizing patterns are more or less likely to emerge.

You also know from your experience that there’s a big difference between having a useful conceptual perspective and putting that knowledge to work. Effective organizational change requires a deep knowledge of human motivation and behavior, advanced facilitation and communication skills and, underlying all that, an authentic and courageous personal presence to be able to hold the emotional tension of change and help others do likewise.

With co-sponsorship from the Plexus Institute and the University of Rochester, my colleague Diane Rawlins and I conduct an institute on leading organizational change called Leading Organizations to Health that explores and integrates all of these dimensions. It combines complexity with positive psychology, adaptive leadership and other frameworks to offer a uniquely powerful and effective approach to leading change. We’ve recently published an article that describes the program and an outcomes assessment. Our next cohort begins in late April; we’d love to have you join us. Help yourself put your valuable understanding of complexity to its most effective use.

For more information and online registration, please visit www.lohweb.com or contact me (asuchman@rchcweb.com).Wishing you a bright new year of meaning, joy and emergent possibilities!

Tony Suchman
Relationship Centered Health Care

 

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Paying Tuition by Degrees

Posted By Prucia Buscell, Thursday, March 03, 2016

Should College Tuition be Based on What a Student Studies?

A growing number of elected officials want to lure more students into STEM fields with economic incentives—tuition breaks or subsidies for students studying science, technology, engineering and math. And that could mean punishing humanities majors, and diminishing humanities departments.

Kentucky Governor Matt Bevin recently declared that students majoring in French literature shouldn’t get any public funding for their college education. A New York Times story by Patricia Cohen quotes Bevin as saying people are free to study French literature, but “they’re not going to get subsidized by the taxpayers like engineers will be.”

North Carolina Governor Patrick McCrory says he doesn’t want any public subsidies for “gender studies.” Presidential candidate Senator Marco Rubio has called for more welders and fewer philosophers, and questioned the value of student loans “to study, you know…Roman history? Are there any Romans here?”

Florida Governor Rick Scott has scoffed at anthropology, and a Florida state senator complained about degrees in psychology and political science  “that don’t mean much.” A Florida task force has recommended that public universities charge more for “non-strategic majors,” such as history and English.   

Cohen reports at least 15 states are offering some type of bonuses for certain high demand STEM degrees that are perceived as aligned with job market needs. 

A Hechinger report story by John Marcus says between 2007 and 2012, four year institutions across the country have been dropping liberal arts courses and reducing the number of departments offering art history, English, languages, literature, religion and music.  The Academy of Arts and Sciences reports humanities degrees have declined in recent years, and that the share of bachelor’s degrees in humanities disciplines in 2013, a little over 10 percent, was less than one third of the share of degrees awarded in the natural, social and behavioral sciences that year.

Tuition manipulation by major isn’t new, though before 1980 it was almost unknown. In earlier experiments, students whose majors suggested higher incomes after graduation were charged more.  Kevin Stange from the University of Michigan studied  50 universities that charged higher fees between 2000 and 2008 for nursing, engineering and business majors, on the theory that those degrees had higher economic value.  Degrees in engineering and business dropped within three years of the new price differentials, though nursing degrees gained slightly. Dr. Stange concluded price differential doesn’t seem to be a path for changing the composition of the work force. A Cornell study found that 29 percent of public colleges had differential tuition rates in 2010-11, though some increased costs were the result of lab costs or public funding cuts.

Should higher education emphasize to enriching lives and the quality of citizenship or the demands of the job market? While conservative commentators and officials have been most vocal questioning the value of liberal arts studies, the Times story notes Obama administration has contributed to the debate by proposing that the nation’s 7,000 colleges and universities should compile data on earnings of graduates in all majors they offer in addition to statistics on graduation rates and student debt. Some studies indicate a newly minted engineer might start out at $65.000 a year, about $20,000 more than a new humanities graduate.

Academics in the humanities have pushed back, noting surveys show that businesses want critical thinking, creativity, empathy and collaborative capacities in their employees. The Military Academy at West Point continues to emphasize humanities. The Times story quotes Jeffrey N. Peters, who teaches French literature at the University of Kentucky, as saying students like Governor Bevin, who graduated from the Liberal Arts university Washington and Lee with a Bachelor’s degree in Japanese and East Asian studies, draw on  experiences with language, literature and culture  to begin successful careers in business, international relations and public service. Contributors to the PlosOne Neuroanthropology blog touted the value of anthropology in engineering, business, science, and health care, a field in which Rick Scott experienced economic success before becoming governor.    

 

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Invisible Leaders Emerge from Complex Networks

Posted By Prucia Buscell, Friday, February 19, 2016

Networks of Echoes”

 Vice President Chester A. Arthur was an undistinguished politician when the assassination of President James Garfield propelled him into the nation’s highest office.  He didn’t know Julia Sand, a young woman who wrote him 32 letters urging compassion, nobility, and adherence to the best in his own nature. But Arthur read the letters, kept them, and some historians think they may have helped him rise above a tawdry past to become a respected leader.      

We’re always had invisible leaders—people who stay in shadow while influencing what happens on stage.  Julia Sand remains little known, and her letters weren’t discovered until 1958. Advocates and ideologues often pursue goals effectively behind the scenes. And as Bruce West and colleagues note, literature is filled with invisible leaders, some of whom were up to no good.  Lady Macbeth goaded her husband into regicide, and Iago’s malevolent insinuations make Othello distrust his wife.  

Bruce West, physicist and senior scientist of mathematics and information science at the U.S. Army Research Office, with colleagues Malgorzata Turalska and Paolo Grigolini, explore the scientific and human consequences of the way information travels through different kinds of networks and the interconnectedness of human and physical networks. Their book Network of Echoes, Imitation, Innovation and Invisible Leaders examines how influence, cooperation, leadership and decisions emerge from interacting elements of networks.  

When people are free to do what they want, the authors write, they imitate each other, but not perfectly.  They do it with uneven variations, and the authors hypothesize that those distortions create an echo response that is a fundamental mode of human behavior. The networks of echoes are the tenuous structures people create through their imperfect imitations of each other, they write, and this imperfect duplication generates a new kind of leadership, one in which leaders are invisible. People who become hubs in networks aren’t always superstars, but their large number of connections signify their capacity as leaders. They might be back room decision makers, the authors write, or protagonists in conspiracies, and “even when they are not identified they are postulated because society doesn’t believe the person out front is the real leader.”

“The thesis of this book and the result of our research is that being a leader is often not voluntary and that the leadership role is always transient,” they write. “Leaders emerge within a complex network, guide its behavior for varying lengths of time and then are silently replaced by other equally invisible leaders.”

Complex networks share four properties, according to the authors: emergence, nonlinearity, uncertainty and adaptation—they grow and evolve in unanticipated ways. The authors also call for a fractal view of human sciences. They have developed a decision making model, which takes those properties into account.  In addition to investigating the emergent properties of networks, the model is useful to analyze how we collect and organize data into patterns to form decisions.

The authors say scientists need knowledge of  the dynamics of complex adaptive networks and the consequences of decisions made by citizens, politicians and soldiers.  The Army’s new network-centric warfare—in which platforms of trucks and tanks are replaced by  a networked military of computers and intelligence gathering social webs—make it vital to understand decision making by networked individuals and groups.  

The author’s research suggests complex networks have intrinsic universal features that are characterized by complexity and independent of the type of network. Phase transition has a fundamental role in the emergent properties of networks. The influence of committed minorities can impact global opinion and change network dynamics. Information can be transferred among complex networks.  And real world events do not conform to simple statistical models.

This book is not hammock reading. You have to sit up straight, put your feet flat on the floor and take notes.   If you’re a scientist you may need to brush up. If you’re not a scientist you will have to skip some parts. But the effort is worthwhile, and the authors cite intriguing reader-friendly examples from literature and life.   

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Odds of Death by Meteorite? Infinitesimal

Posted By Prucia Buscell, Friday, February 12, 2016

 

“Someone Always Wins the Lottery, but it Probably Won’t be You”

What are the chances of being hit by an asteroid? What is the likelihood of any solid object plunging from outer space and landing on our heads?  

The Wall Street Journal and other news outlets informed us a man in the southern India state of Tamil Nadu suffered fatal injuries February 6 when a meteorite smashed to the ground with explosive force, leaving a four-foot deep crater at the campus of Bharathidasan Engineering College.  Authorities in India reported the man died after being struck by flying debris, and three others were injured. The U.S. National Aeronautics and Space Administration (NASA) said there was no record in modern times of anyone being killed by a meteorite.  Four days later, experts doubted the hole in the ground and the death and injuries had been caused by a meteorite.

What was it? A meteoroid is a small particle from an asteroid or a comet that travels around the sun. When a meteoroid enters the earth’s atmosphere, it burns up and is often seen as the light phenomena we know as a shooting star.  A meteorite is a meteoroid that survived entry into the atmosphere and falls to the earth.  And that’s not all that’s up there.

Derek Sears, a NASA meteorite and asteroid expert, suggested the thing that hit the Indian college might have been an object falling from an aircraft  passing overhead.  According to Discovery.com. other experts think  it might have been a bit of space junk that entered the earth’s atmosphere  without completely burning. The U.S. National Research Council estimates that 5,400 tons of man-made rubbish in space have landed back on earth in the last 40 years and there haven’t been report of injuries.

The NRC’s report Defending Planet Earth: Near Object Surveys and Hazard Mitigation Strategies says about 100 tons of very small objects, mostly in the form of dust, fall to earth every day.   A meteor  about 30 meters across smashed in sparsely populated Siberia in 1908, flattening a forest.  The NRC estimates a one in 200 chance per year of an impact of that magnitude hitting somewhere on earth.  In 2013,  meteor fragments  exploded over Russia’s Ural Mountains, damaging thousands of buildings and injuring hundreds of people. Russian scientists said the meteor was several yards in diameter and weighed about 10 metric tons. Scientists believe a very large asteroid landed on earth and wiped out dinosaurs about 66 million years ago.

NASA’s Near Earth Objects program is tracking more than 837 objects that are more than one kilometer across. (One Kilometer is equal to 0.6214 miles.) A collision between earth and an object with a diameter of more than 3 kilometers (1.86 miles) would be considered catastrophic, scientists say, and that is expected to happen every few million years.

Scientists say the odds of any individuals being hit are really very low. NASA figures an individual would be a target of about one square meter in area, and the earth has a surface area of about 400,000,0000 square  kilometers.  Assuming objects can land anywhere, there would mean a chance of one in 20,000,000,000,000 (that’s 20 trillion) of any particular square meter being hit.

Of course, there’s more than one way to figure odds. Science blogger and author Phil Plait, writing in Discover Magazine, notes we’re more likely to get killed by a meteorite than hit by one, because damage from explosive debris is more likely than direct impact from outer space. He also explains astronomer Alan Harris has calculated that a person’s lifetime odds of being killed by asteroid impact are about one in 700,000. 

“We’re lousy at understanding  low probability events,” Plait writes. “One in 700,000 is a ridiculously low probability but it’s hard to grasp.  As a comparison you’re more likely to die in a fireworks accident. …that’s  a slightly higher chance than being killed by a terrorist. Despite propaganda to the contrary, the odds of any given person being killed by a terrorist attack are incredibly low. While terrorists attacks in the long run are a near certainty, the odds of you getting killed are very low. It’s like the lottery. Someone wins every time, eventually, but chances are it won’t be you.” .

 

 

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Deadly Danger on the Wings of a Pest

Posted By Prucia Buscell, Monday, February 08, 2016

Impact of Pathogen Reaches Beyond Health and Medicine

 
Zika won't be the last health crisis, says infectious disease expert Michael Osterholm, and we need to develop a comprehensive plan to combat microbial disasters instead of scrambling for multiple piecemeal short-term responses to confront the latest threat.
 
Dr. Osterholm, a professor and director of the Center for Infectious Disease Research and Policy at the University of Minnesota, says in a New York Times essay that lessons from recent disease outbreaks-including Ebola and MERS (Middle Eastern Respiratory Syndrome)-should help us be better prepared to fight deadly pathogens.
 
Zika, the virus passed to humans by mosquito bites, has been linked to deformities in thousands of infants born to infected mothers in Brazil and Central America. The babies have small heads and brain abnormalities. In an unprecedented public health directive, El Salvador has advised women not to get pregnant for two years. Zika has changed Red Cross blood collection practices and ignited new debates about abortion. While some infected adults suffer only mild symptoms, Zika can lead to Guillain-Barre syndrome, a dangerous autoimmune disorder that can cause paralysis.    
 
WHO has declared Zika a global health emergency. The CDC has warned pregnant women not to travel to mosquito prone areas. Though Zika was identified about 70 years ago, no vaccine is expected in the near future and researchers still have many questions about the disease. The virus has been found in human blood and urine. A few cases of sexual transmission, caused by the Zika virus in semen, have been discovered, though scientists don't know how long it lives in semen. The ebola virus has been discovered in semen months after the patient's recovery from the illness. The main Zika vector, though, is the Aedes aegypti mosquito, a wily, hard-to-kill enemy Dr. Osterholm describes as "the Norway rat of mosquitoes." It has evolved to live in close contact with humans and the trash humans create. It can lay eggs in a few drops of water in a bottle cap.
 
Dr. Osterholm writes that the habitat for Aeges aegypti breeding has increased dramatically over the last 40 years, with a world-wide explosion of plastic and rubber solid waste and non-biodegradable containers that collect water where mosquito eggs hatch. He says Aedes egypti has never been more numerous or lived in more locations. It is ubiquitous in warm and tropical regions and is present in 12 U.S. south eastern states. Aedes egypti's close cousin, known as the Asian Tiger mosquito, common in 30 states on the Eastern seaboard and Great Lakes region, isn't a significant factor in Zika spread, Dr. Osterholm writes, but if it becomes a more effective Zika transmitter, high risk will exist for a U.S. outbreak. Dr. Osterholm says we have to clean up our trash.

Some scientists have suggested a return to the banned pesticide DDT. Another controversial approach involves release of more mosquitoes-genetically modified males developed by the British biotech company Oxitec that have a gene designed to kill their offspring after they mate in the wild. (Male Aedes egypti don't bite people.) This could also blunt the spread of dengue and chikungunya, viral diseases that have no cure and are spreading quickly around the world.

More than 70 million Oxitec mosquitoes have been released in field trials in the Cayman Islands, Malaysia, Brazil and, most recently, Panama, all of which have struggled with dengue. Regulatory agencies in those countries approved the release of the mosquitoes, and last year Oxitec received approval from Brazil to release its mosquitoes commercially. But some critics fear the modified mosquitoes may actually foster disease spread. The Scientific American has been tracking Zika since the fall of 2015. Read the Scientific American Special Report on Zika.

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Self-Organized and Self-Managed: The Future of Work?

Posted By Prucia Buscell, Wednesday, February 03, 2016

Holacracy May Be Teal 

Zappos CEO Tony Hsieh wants the structure of his business to be more like a city and less like a conventional top-down command and control bureaucratic organization.

In a FastCompany story by Gregory Ferenstein,  Hsieh (pronounced shay)  says that self-organized, self managed entities such as cities have resilience to stand the test of time, while command and control structures do not.  He notes research has shown when a city doubles in size, it’s economic productivity, rises dramatically and the productivity of its individual inhabitants increases too.  Companies that grow aren’t always so lucky, and bigger is not always better.  

Hsieh asserts that self-managed self-organized structures are the future of work and that they are they are the only structures that can get better as they get bigger.  Zappos is an online shoe and clothing company now owned by Amazon that produces more than $2 billion in revenue annually. Hsieh says when the company reached 1,500 employees, “We just felt like things were moving slower than when we were 150 people.  I don’t think it’s anyone’s fault, it’s just a by-product of normal hierarchical structure and processes.”  In early 2014 he introduced sweeping changes with a management system called “Holacracy” that abolishes bosses and replaces them with overlapping networks of self-managed teams.

As described in another FastCompany story by Rebecca Greenfield, Holacracy doesn’t mean a flat organization. People and work are organized around circles within circles, and people have roles so that some team members have autonomy over their domains. Teams convene “tactical meetings” to get their work done. Authority is distributed throughout the whole organization, and roles can change as needed because the structure is very fluid. Without bureaucratic bottlenecks, the idea goes, decisions are made faster and more innovation is generated. While roles carry authority, no one has a title, and it turns out some people don’t like giving up their titles.    

Zappos encouraged its dissatisfied employees to take a generous severance package and leave, and the New York Times reported that 18 percent—or 260 people—did so. Hsieh was undaunted. He told FastCompany a 20 percent turnover is not unusual in his business, and anyway, his goal has been to maximize highly committed employees who are enthusiastic about the culture.  

Holacracy was invented in 2007 by Brian Robertson, a former programmer who thought he had designed a better way to work together. It has been adopted by companies around the world—including Medium, the alt-publishing platform from Twitter cofounder Ev Williams, and the David Allen Company, the productivity consultants.

In an interview with Dan Pontifract of Forbes, Hsieh explained his management thinking has been influenced by “Reinventing Organizations: A Guide to Creating Organizations Inspired by the Next Stage of Human Consciousness,” by Frederick Laloux, a Belgian business scholar and former management consultant for McKinsey & Co. Tracing the evolution of organizations, Laoux borrowed a descriptive system devised by the philosopher Ken Wilbur using sequences of ultraviolet light, from infrared to ultraviolet, to identify different stages. In this scheme, primitive human organizations that relied on violent force were red, and the most evolved organizations, where there is effort to nurture the whole person and the whole organization, are teal. In house at Zappos, Holacracy is called teal. Reaction to Laloux’s book has been mixed.  New York Times business writer Tony Schwartz called it “the most important and inspiring book I’ve ever read.”   According to the Forbes story, Dave Snowden called it “trivial.”

 

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Learn Nuances of Leadership: Read Fiction

Posted By Prucia Buscell, Tuesday, February 02, 2016

Read Business Scholarship and Theory Too

The reading lists of Bill Gates and Warren Buffett make fascinating reading. Both are avid readers. According to a Fast Company story by Stephanie Vozza, Buffett spends 80 percent of his day reading, and Gates reads for an hour a night before going to bed.

Gates 2015 favorites, which he shares on his blog, include The Road to Character by David Brooks, and Mindset: The New Psychology of Success by Carol S. Dweck. He introduces his selections by explaining that he enjoys books about how things work. Buffett shares his favorites, many of which deal with multiple aspects of economics and investing, in his annual letter to shareholders of Berkshire Hathaway.

Ajit Singh, partner at the venture capital firm Artiman Ventures and consulting professor in the School of Medicine at Stanford University, told Fast Company reading 50 to 60 books a year helps him be a better communicator. "Leadership requires storytelling; the story can be the vision of the company, or an acquisition plan, or an impending layoff," he says. "Telling a compelling story and listening with empathy have contributed much to my skills as a leader."

Mark Zuckerberg, whose goal last year was to read a book every two weeks, started a Year of Books page on Facebook that works as a book club where he and followers discuss books and invite authors to participate by webcasts.  

Some scholars urge business leaders keep to fiction in their reading repertoire.  Joseph Badaracco, the John Shad Professor of Business Ethics at Harvard Business School, says the multidimensional nature of great works of literature can open people’s minds to perspectives and experiences that differ from their own, and enhance their own self understanding. “Literature givers students a much more realistic view of what’s involved in leading” than many business books on leadership, Badaracco said in a Harvard Gazette article. “Literature lets you see leaders and others from the inside. You share the sense of what they are thinking and feeling.  In real life, you’re usually at some distance sand things are prepared, polished. With literature you can see the whole messy collection of things that happen inside our heads.” He says literature presents historical, ethical and emotional subtleties that aren’t always visible in the real world.

Dr. Badaracco teaches a Harvard course on literature and leadership, and in his book, Questions of Character: Illuminating the Heart of Leadership Through Literature,  he says leaders can develop their understanding of complex issues as they reflect on struggles of fictional characters. One piece on his reading list, for  instance, is “Blessed Assurance¨ by Allan Gurganus, in which a young man struggles with his conscience as he wants to be a good person and good professional and at the same time he is misleading poor people about insurance he sells. Dr. Badaracco had his students study A Man for All Seasons, in which Thomas  More struggles to balance his conscience, his faith and the safety of his family. He suggests Joseph Conrad’s The Secret Sharer to explore the meaning of responsibility. 

The 2,500 year old play Antigone by Sophocles has the heroine, who believes deeply in family values and honor, at odds with the king, who wants to promote the stability of the state and peace after along civil war. Dr. Badaracco says that basic conflict is instructive, as is the chorus, which seems to waver from one perspective to another in trying to make sense. The higher one gets in an organization, he said in an HBR blog, the more difficult, complex, grey areas a leader will have to confront.  

Dr. Badaracco says he has been surprised by how often his students over the years have rated Remains of the Day by Kazuo Ishiguro as a books they valued greatly. It’s about a British butler who serves high ranking English officials between 1920 and 1930 and struggles with his disappointments and his own high standards. Perhaps, Dr. Badaracco observes, his young American students are wondering about the fate of their own high standards and their own potential responses to disappointment. 

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Leading Organizations to Health- Register Now!

Posted By Prucia Buscell, Tuesday, January 26, 2016

Dear Plexus Friends and Associates,

In a time when healthcare is facing such extraordinary change from every possible direction, you know the tremendous value a complexity perspective brings to leaders of organizational change. By reminding them of the self-organizing nature of human interaction it helps them let go of unrealistic and counterproductive expectations of control and turn instead to curiosity and experimentation. It fosters mindfulness of here-and-now of interpersonal process -- how patterns of thinking and patterns of interacting are being created in each moment and what actions might lead to the emergence of new patterns. And it calls attention to the constraints that might be operative, shaping the possibility space for what kinds of self-organizing patterns are more or less likely to emerge.

You also know from your experience that there’s a big difference between having a useful conceptual perspective and putting that knowledge to work. Effective organizational change requires a deep knowledge of human motivation and behavior, advanced facilitation and communication skills and, underlying all that, an authentic and courageous personal presence to be able to hold the emotional tension of change and help others do likewise.

With co-sponsorship from the Plexus Institute and the University of Rochester, my colleague Diane Rawlins and I conduct an institute on leading organizational change called Leading Organizations to Health that explores and integrates all of these dimensions. It combines complexity with positive psychology, adaptive leadership and other frameworks to offer a uniquely powerful and effective approach to leading change. We’ve recently published an article that describes the program and an outcomes assessment. Our next cohort begins in late April; we’d love to have you join us. Help yourself put your valuable understanding of complexity to its most effective use.

For more information and online registration, please visit www.lohweb.com or contact me (asuchman@rchcweb.com).  Wishing you a bright new year of meaning, joy and emergent possibilities!

Tony Suchman
Relationship Centered Health Care 

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